KONE Modernizing old elevators and installing new ones in existing buildings is a major business for KONE. Thanks to KONE’s technology, the elevators can easily be installed even in limited spaces while respecting the building’s architecture. Case KONE Expertise Product and Asset Information Augmented reality app developed by Etteplan supports KONE’s sales Etteplan and KONE have been collaborating for more than ten years in both engineering and technical documentation. Etteplan provides KONE with, for example, visualization services, meaning high-quality rendered pictures of elevator 3D models for KONE’s global marketing materials. A couple of years ago, Etteplan and KONE Finland looked into how KONE’s modernization services could be sold in a more customer-driven way. Traditionally, elevator solutions are presented through photographs and brochures. The customer is thus required to imagine what the new elevator will look like in the building’s stairwell and what kind of interior design would best suit the space. The solution created by Etteplan and KONE is based on augmented reality technology, thanks to which the customer can view the new elevator in its real-world environment, on a tablet, for example.The app created during the project was developed further at Etteplan, and the product was launched in spring 2017. The augmented reality app is now being used by KONE as a sales tool in Europe. Next, the app will be rolled out in KONE’s Asian sales units. The app has been well-received by sales personnel and customers alike The augmented reality app helps customers assess how the different elevator solutions fit into their natural surroundings. When negotiating a sale, it is easy to change the elevator’s interior and doors and find a solution that pleases the customer. The app makes it possible to take photographs of the various elevator options which can then be attached to the offer. This helps the housing company’s board, for example, to choose the most suitable solution. “We are very pleased with the augmented reality app developed by Etteplan, as it makes work easier for our salespeople: we can showcase various elevator solutions without heavy folders filled with brochures and we can react promptly to the customer’s wishes. It is important for the customer to see how the new elevator fits into its surroundings and what kind of interior looks the best. Showing the options is easy and speeds up the customer’ decision-making process. In the next phase, the app will be rolled out in our Asian sales offices.” Anna Elo, Marketing Communications Manager at KONE
Supporting Sulzer in adopting structured documentation Sulzer is a global leader in fluid engineering, with two centuries of experience developing innovative products and services that drive sustainable progress – and help Sulzer’s customers build a better world. Sulzer’s customers benefit from the company’s commitment to innovation, performance and quality and from their responsive network of 180 world-class manufacturing facilities and service centers across the globe. Sulzer’s business is divided into three divisions: Flow Equipment, Services and Chemtech.
Creation of technical documentation and preparation of animation for Endress+Hauser Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. They provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact. The company has over 16 000 employees in 125 countries.
Developing Autonomous Smart Wood Processing Solutions with ANDRITZ ANDRITZ is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and for solid/liquid separation in the municipal and industrial sectors as well as for animal feed and biomass pelleting. Other important business segments include automation and service business. The publicly listed technology Group is headquartered in Graz, Austria, and has a staff of approximately 29,100 employees. ANDRITZ operates more than 280 sites in over 40 countries.
Tekom 2022 Immerse yourself in the world of technical documentation and be inspired by our innovative solutions This year the tekom annual conference, the world's largest industry event for technical communication, will again take place at the ICS in Stuttgart. Read more about Tekom 2022
Etteplan helps Meyn Food Processing improve technical documentation Meyn Food Processing Technology is a worldwide supplier of solutions for the poultry processing industry. Solutions range from Live Bird Handling to Packaging, consisting of a large number and types of machines for the entire chain of poultry processing.
