Every day Boon Edam, a leading manufacturer of revolving doors and security barriers, delivers beautiful products that are crafted to perfection. An excellent product deserves a manual equally as great. One that does not require any explanation, and makes life easier for the mechanic and the end user. For Boon Edam this has not always been the case. Bert Dammers, Manager Information & Document Management at Boon Edam, and his team give us a look into what it took to be able take great pride in the company's manuals.